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42 articles
DECT Panasonic KX-TGP600 – VoIP Configuration
Step-by-step guide to configure a MaxiConnect SIP line on the Panasonic KX-TGP600 DECT base via the web administration interface.
Read article → InternetBX Fibre vs XGS-PON: Switzerland explained
GPON/BX or XGS-PON? Compare both fibre technologies available in Switzerland, their speeds and real-world impact, and how MaxiConnect checks which one is live at your address.
Read article → InternetFritz!Box — BX/AON and XGS-PON Fibre Configuration (DHCP)
How to configure your Fritz!Box for an AON or XGS-PON fibre connection (DHCP): connection type, network parameters, IPv6 and verification.
Read article → InternetFritz!Box — Fibre PPPoE Configuration (with credentials)
How to configure your Fritz!Box for a PPPoE fibre connection: MaxiConnect credentials, VLAN 11, IPv6 and verification.
Read article → MyPBX HostedConfigure MaxiOffice as a SIP trunk in PBXware
How to register a MaxiOffice SIP trunk in PBXware (Bicom Systems) with MaxiConnect connection settings.
Read article → Fixed telephonySet up MaxiConnect SIP Trunk (MaxiTrunk) in 3CX
Step-by-step guide to connect MaxiTrunk (MaxiConnect SIP trunk) to your 3CX system: SIP settings, authentication, inbound DID rules, outbound routes and troubleshooting tips.
Read article → MyPBX HostedConfigure MaxiTrunk as a SIP trunk in PBXware
How to register a MaxiTrunk SIP trunk in PBXware (Bicom Systems) with MaxiConnect parameters and multi-DDI management.
Read article → MobileMaxiConnect voicemail: access and setup
Access your MaxiConnect voicemail from your own phone or any other number, set up your PIN and personal greeting, and enable SMS notifications for new messages.
Read article → MobileMaxiConnect Mobile App
Manage your MaxiConnect mobile subscription from the app: usage, plans, call forwarding, voicemail and premium number blocking.
Read article → MobileActivate a MaxiConnect eSIM
Guide to activating your MaxiConnect eSIM on iPhone, Samsung, Huawei and Google Pixel.
Read article → MobileMaxiConnect Roaming Partners
Complete list of roaming partner operators for international roaming with your MaxiConnect mobile subscription.
Read article → MobileSMS Info Service 503 – Mobile Contract Information
Check your mobile contract duration and account holder details for free by sending an SMS to 503.
Read article → MobilePremium SMS and Short Numbers
Understanding premium SMS and short numbers on your MaxiConnect mobile: how they work, costs, unsubscribing, blocking and complete list of available numbers.
Read article → MyPBX HostedDownload CommunicatorNext
How to download the CommunicatorNext app by Bicom Systems to use your MyPBX Hosted telephony on PC, Mac, iOS or Android.
Read article → MyPBX HostedAccess CommunicatorNext WebRTC
How to access CommunicatorNext directly from your web browser via WebRTC, with no installation required, on the MaxiConnect MyPBX Hosted platform.
Read article → InternetNSN: what is it for?
The NSN (connection number) is used to connect to an existing internet line without needing an electrician.
Read article → InternetOTO ID: find your fibre outlet identifier
The OTO ID is the unique identifier of your fibre optic outlet and is required to activate your MaxiConnect connection in Switzerland. Find out where to locate it in your home or building.
Read article → AdministrationHow to pay your MaxiConnect invoice
Pay your MaxiConnect invoice online by card, bank transfer or QR bill. 30-day payment term, LSV direct debit available. What to do if your invoice is wrong or has not arrived.
Read article → AdministrationMaxiConnect customer portal: my.maxiconnect.ch
Log in to my.maxiconnect.ch to manage your MaxiConnect subscriptions, view invoices, monitor SIM cards and open support tickets — all in one place, available 24/7.
Read article → MobileMaxiConnect mobile data not working on Salt network
Fix MaxiConnect mobile data issues on the Salt network in Switzerland: correct APN settings, network selection, SIM restart and step-by-step troubleshooting for Android and iPhone.
Read article → MobileMaxiConnect mobile data not working on Swisscom
Fix MaxiConnect mobile data issues on the Swisscom network: APN configuration, restarting your phone, reinserting the SIM and resetting network settings on Android and iPhone.
Read article → MobileMaxiConnect Voice Service Codes
All GSM codes to manage call forwarding, call waiting, caller ID suppression and call barring on your MaxiConnect mobile.
Read article → MobileHow to cancel your current mobile subscription
Contact details and cancellation conditions for Swisscom, Salt, Sunrise, Yallo, Wingo and other Swiss mobile providers.
Read article → AdministrationHow to cancel your MaxiConnect subscription
At MaxiConnect, no notice period is required. You can cancel any service at any time, immediately, with a simple email.
Read article → Fixed telephonyDisable SIP ALG on Sophos Firewall
Step-by-step guide to disabling the SIP ALG module on a Sophos Firewall to fix VoIP telephony issues (dropped calls, no audio, instability).
Read article → InternetSpeed test: check your MaxiConnect connection
Run a reliable speed test on your MaxiConnect broadband, understand your download, upload and ping results, and diagnose speeds that fall below your subscribed plan.
Read article → InternetSwisscom BBCS — List of Approved CPE Equipment
Where to find the official list of approved CPE equipment for the Swisscom BBCS Internet network.
Read article → TelevisionInstall MaxiTV on Android TV
Guide to installing the MaxiTV app on Android TV via the Google Play Store.
Read article → TelevisionInstall MaxiTV on Apple TV
Guide to installing the MaxiTV app on Apple TV via the App Store.
Read article → TelevisionEnable Dolby 5.1 Sound on MaxiTV
How to enable Dolby Digital 5.1 sound on your MaxiTV Android TV set-top box in a few simple steps.
Read article → TelevisionWatch MaxiTV live in your browser
Stream MaxiTV directly in Chrome, Firefox or Safari — no set-top box or app needed. Live TV, 7-day catch-up and programme guide available on any device with a browser.
Read article → TelevisionEnable subtitles on MaxiTV
How to enable and configure subtitles while watching a channel on MaxiTV.
Read article → TelevisionTeletext via MaxiTV
List of 55 channels offering teletext via MaxiTV (OTT). From 2026, teletext will be available exclusively through this service.
Read article → TelevisionMaxiTV does not work with a VPN
Why MaxiTV is inaccessible when a VPN is active and how to resolve the issue.
Read article → InternetVLAN Tagging for MaxiConnect fibre in Switzerland
Configure VLAN Tagging on your own router (Fritz!Box, Zyxel, Ubiquiti, MikroTik) for your MaxiConnect fibre connection running over the Swisscom infrastructure in Switzerland.
Read article → Fixed telephonyGigaset Comfort 550A IP – VoIP Configuration
Step-by-step guide to configure a MaxiConnect SIP line on the Gigaset Comfort 550A IP DECT phone via the web administration interface.
Read article → Fixed telephonyMaxiConnect VoIP SIP configuration guide
All MaxiConnect SIP parameters for setting up an IP phone, softphone (Zoiper, Linphone) or IPBX system: server, ports, codecs, and QoS and NAT recommendations for Switzerland.
Read article → Fixed telephonyYealink IP Phone – VoIP Configuration
Step-by-step guide to configure a MaxiConnect SIP line on a Yealink IP phone (T2x, T3x, T4x, T5x) via the web administration interface.
Read article → Fixed telephonyZoiper – VoIP Softphone Configuration
Configuration guide for the Zoiper softphone (Windows, macOS, iOS, Android) with a MaxiConnect SIP line.
Read article → MobileEnable VoLTE on Android with MaxiConnect
Enable HD VoLTE calls on your Android smartphone (Samsung, Xiaomi, Huawei, Pixel, OnePlus) with your MaxiConnect SIM — essential since 3G was switched off in Switzerland.
Read article → MobileEnable VoLTE on iPhone with MaxiConnect
Enable VoLTE on your iPhone (iOS 14+) with a MaxiConnect SIM card for HD calls over 4G. Step-by-step guide for all iOS versions — required since 3G was shut down in Switzerland.
Read article → InternetXGS-PON Line Activation via Swisscom Splashpage
How to activate an XGS-PON fibre line via the Swisscom splashpage when the router's MAC address has not yet been registered.
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