Our infrastructure & technical partners
At MaxiConnect, we make a clear choice: to tell you exactly how our services work. No ambiguity, no unnecessary jargon. You know what you are relying on.
A hybrid architecture: operator + own infrastructure
MaxiConnect combines solid telecom partners, a controlled cloud infrastructure, and interconnected, monitored systems. The result: reliable, high-performance and scalable services.
Nexphone
Telephony & InternetFor connectivity and telephony, we rely on Nexphone. A Swiss wholesale operator, Nexphone works exclusively with operators — not with end customers. This partner provides us with fixed telephony, mobile telephony and internet access, while we retain our own management and integration layer.
- ✓ Fixed telephony (SIP)
- ✓ Mobile telephony
- ✓ Internet access
Swisscom BBCS
National networkThe internet access provided via Nexphone is based on the national Swisscom infrastructure, via the BBCS platform (Broadband Connectivity Service). You benefit from a top-tier network combined with the MaxiConnect approach.
- ✓ Fibre and copper access across the country
- ✓ Recognised network quality
- ✓ Wide national coverage
SenseLAN
Hosting & cloudMaxiConnect runs its own services on physical servers hosted in the SenseLAN datacentre. We do not rely solely on third parties: we control our technical core.
- ✓ Websites & client area
- ✓ Cloud telephony (Hosted PBX)
- ✓ APIs and internal systems
- ✓ Cloud computing services
TV Factory
TelevisionFor television, we use the TV Factory platform. TV Factory is a B2B provider that works exclusively with operators — not with end customers. A professional solution integrated into our MaxiTV offers.
- ✓ Wide range of channels
- ✓ Replay and recording
- ✓ Stable, high-quality broadcasting
More than a simple reseller
Unlike many operators, MaxiConnect does not simply resell. We deploy and manage our own servers, develop our internal tools, interconnect our services and monitor the entire infrastructure. This allows us to be reactive, flexible and reliable.
Client platform & billing
At MaxiConnect, we chose to develop our own platform for customer management, billing and service monitoring. This proprietary tool is designed around our operator workflows, evolves with our field needs and gives us full control over the customer experience.
- ✓ Complete management of customers and contracts
- ✓ Automated and transparent billing
- ✓ Consumption and service monitoring
- ✓ Modern and intuitive client area
Security & monitoring
Continuous monitoring
All our services are monitored continuously. We act before you even notice a problem.
Incident protection
Our infrastructures are protected against technical incidents and malicious attempts.
Regular backups
Your data and our systems are backed up regularly to guarantee service continuity.
Why be so transparent?
Because it is rare in telecoms. And because we believe you have the right to know who does what, where your services are and how they work.
Questions about our services?
Our technical team is available to answer your questions.