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17 articles
BX Fibre vs XGS-PON: Switzerland explained
GPON/BX or XGS-PON? Compare both fibre technologies available in Switzerland, their speeds and real-world impact, and how MaxiConnect checks which one is live at your address.
Read article → Fixed telephonySet up MaxiConnect SIP Trunk (MaxiTrunk) in 3CX
Step-by-step guide to connect MaxiTrunk (MaxiConnect SIP trunk) to your 3CX system: SIP settings, authentication, inbound DID rules, outbound routes and troubleshooting tips.
Read article → MobileMaxiConnect voicemail: access and setup
Access your MaxiConnect voicemail from your own phone or any other number, set up your PIN and personal greeting, and enable SMS notifications for new messages.
Read article → InternetNSN: connection number for landline porting
The NSN (National Service Number) is required to port your landline number to MaxiConnect in Switzerland. Learn where to find it on your bill, online account or by contacting your provider.
Read article → InternetOTO ID: find your fibre outlet identifier
The OTO ID is the unique identifier of your fibre optic outlet and is required to activate your MaxiConnect connection in Switzerland. Find out where to locate it in your home or building.
Read article → AdministrationHow to pay your MaxiConnect invoice
Pay your MaxiConnect invoice online by card, bank transfer or QR bill. 30-day payment term, LSV direct debit available. What to do if your invoice is wrong or has not arrived.
Read article → AdministrationMaxiConnect customer portal: my.maxiconnect.ch
Log in to my.maxiconnect.ch to manage your MaxiConnect subscriptions, view invoices, monitor SIM cards and open support tickets — all in one place, available 24/7.
Read article → MobileMaxiConnect mobile data not working on Salt network
Fix MaxiConnect mobile data issues on the Salt network in Switzerland: correct APN settings, network selection, SIM restart and step-by-step troubleshooting for Android and iPhone.
Read article → MobileMaxiConnect mobile data not working on Swisscom
Fix MaxiConnect mobile data issues on the Swisscom network: APN configuration, restarting your phone, reinserting the SIM and resetting network settings on Android and iPhone.
Read article → MobileSet up call forwarding on MaxiConnect mobile
Enable call forwarding on your MaxiConnect mobile using GSM codes: unconditional, on busy, on no answer or out of reach. Activation, deactivation and status check codes included.
Read article → AdministrationHow to cancel your MaxiConnect subscription
Cancel your MaxiConnect contract by email or registered letter with 30 days' notice. Everything about notice periods, equipment to return and how to keep your phone number.
Read article → InternetSpeed test: check your MaxiConnect connection
Run a reliable speed test on your MaxiConnect broadband, understand your download, upload and ping results, and diagnose speeds that fall below your subscribed plan.
Read article → TelevisionWatch MaxiTV live in your browser
Stream MaxiTV directly in Chrome, Firefox or Safari — no set-top box or app needed. Live TV, 7-day catch-up and programme guide available on any device with a browser.
Read article → InternetVLAN Tagging for MaxiConnect fibre in Switzerland
Configure VLAN Tagging on your own router (Fritz!Box, Zyxel, Ubiquiti, MikroTik) for your MaxiConnect fibre connection running over the Swisscom infrastructure in Switzerland.
Read article → Fixed telephonyMaxiConnect VoIP SIP configuration guide
All MaxiConnect SIP parameters for setting up an IP phone, softphone (Zoiper, Linphone) or IPBX system: server, ports, codecs, and QoS and NAT recommendations for Switzerland.
Read article → MobileEnable VoLTE on Android with MaxiConnect
Enable HD VoLTE calls on your Android smartphone (Samsung, Xiaomi, Huawei, Pixel, OnePlus) with your MaxiConnect SIM — essential since 3G was switched off in Switzerland.
Read article → MobileEnable VoLTE on iPhone with MaxiConnect
Enable VoLTE on your iPhone (iOS 14+) with a MaxiConnect SIM card for HD calls over 4G. Step-by-step guide for all iOS versions — required since 3G was shut down in Switzerland.
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