At MaxiConnect, we've made a clear choice for our hosted telephony solution: MyPBX Hosted, a professional PBXware-based platform developed by Bicom Systems.

This choice was not made by chance, but by experience, reliability and consistency over the long term.

A reliable solution, in daily use for almost 10 years

We've been working with PBXware for almost a decade. This longevity is no coincidence: it's based on a stable, mature platform that's constantly being improved, with no sudden breaks or unpredictable rule changes.

In a sector where some solutions regularly modify their licensing models, their functionalities or their commercial conditions, PBXware has established itself as a solid base on which we can build for the long term.

As a result, our customers benefit from a reliable, predictable and sustainable service, both for their current uses and for their future growth.

A true multi-tenant architecture

MyPBX Hosted is based on a native multi-tenant architecture, designed from the outset for professional hosting.

Each customer has its own totally isolated environment:

• strict separation of data
• complete independence of configurations
• no interference between customers
• enhanced security by design

This is not a simple 'adaptation' of a single-tenant system, but a genuine platform designed for large-scale hosting, ideal for businesses, multi-tenant sites and distributed organisations.

Extremely advanced features

PBXware is recognised as one of the most comprehensive software PBX solutions on the market. In particular, MyPBX Hosted offers :

• advanced call management (complex IVRs, queues, call groups)
• call recording and supervision
• advanced routing rules (hours, days, priorities, redundancy)
• total mobility (softphones, IP telephones, remote access)
• integration with business and CRM tools
• high availability and service continuity scenarios

This wealth of functionalities means that telephony can be adapted to suit both small businesses and complex structures with very specific needs.

An offering focused on Hosted, with Business and Call Centre versions

MyPBX Hosted is first and foremost a hosted solution (MT), operated and supervised by MaxiConnect. This is our core offering, which we prefer for its flexibility, speed of deployment and simplicity for the customer.

However, when required, a Business version can be installed directly on the customer's infrastructure. This option is aimed at environments with specific requirements in terms of compliance, internal policy or data sovereignty, while retaining the same proven technological base.

For even more specific needs, such as call centre operations, a dedicated Call Center version is also available. It is designed to manage very large volumes of calls and large teams, with advanced supervision, statistics and operational management tools.

A professional solution, distributed and managed in Switzerland

MaxiConnect is authorised to offer and market PBXware licences throughout Switzerland, with full control of the platform, its deployment and its operation.

For our customers, this means

• a competent local contact
• an infrastructure hosted and operated in Switzerland
• truly specialised technical support
• perfect knowledge of Swiss legal and operational constraints

We don't just 'resell' a solution: we operate it, control it and integrate it into our global telecoms ecosystem (SIP, numbers, interconnections, redundancies).