What to check before cancelling
- Your minimum contract end date: check your contract or your online account. Early cancellation during a commitment period may incur fees.
- The notice period: check the exact conditions in your contract or directly with your current provider.
Swisscom
Note: Swisscom no longer accepts cancellations by post. Cancellation is possible by phone only.
Salt
| |
|---|
| Phone | 0800 780 100 (free) |
| Registered letter | Salt Mobile SA, Avenue de Malley 2, 1008 Prilly |
Sunrise
Note: Sunrise does not accept cancellations by post or email. Cancellation is possible by phone only.
Yallo
| |
|---|
| Phone | 0840 00 33 77 |
| Chat | Via chat on yallo.ch |
Wingo
| |
|---|
| Phone | 0800 70 71 72 (free) |
| Contact form | Via wingo.ch |
| Registered letter | Wingo, Contact Center, 3050 Berne |
Coop Mobile
| |
|---|
| Phone | 0800 746 746 (free) |
| Contact form | Via coopmobile.ch |
| Registered letter | Coop Mobile, Contact Center, CH-3050 Berne |
Migros Mobile
| |
|---|
| Phone | 0800 15 17 28 (free) |
CHmobile
| |
|---|
| Phone | 0800 00 00 18 (free, Mon–Fri 9am–6pm) |
Note: CHmobile does not accept cancellations by post, fax or email. Cancellation is possible by phone only.
spusu
| |
|---|
| Phone | 078 441 02 00 |
| Email | office@spusu.ch |
| Registered letter | spusu AG, Hinterdorfstrasse 40, 8405 Winterthur |
iWay AG
| |
|---|
| Email | admin@iway.ch |
| Registered letter | iWay AG, Badenerstrasse 569, 8048 Zürich |
VTX Services SA
| |
|---|
| Registered letter | VTX Services SA, Av. de Lavaux 101, 1009 Pully |
Telco Pack SA
| |
|---|
| Registered letter | Telco Pack SA, Chem. de la Tuiliere 1, 1052 Le Mont-sur-Lausanne |
Early termination fees
If you cancel before the end of your commitment period, fees may apply. Check the exact terms with your current provider.
Keep your number with MaxiConnect
You can keep your current number by transferring it to MaxiConnect. It’s free and with no interruption to your service.
As part of a number porting request, MaxiConnect handles the cancellation with your previous provider on your behalf. You don’t need to do anything else.
Use our mobile number porting form to start the process.
Technical support: +41 58 521 32 00 — hello@maxiconnect.ch
