📺 MaxiTV does not work with a VPN

Why MaxiTV is inaccessible when a VPN is active and how to resolve the issue.

MaxiTV does not work with a VPN

If you are using a VPN (such as NordVPN or any similar service) and MaxiTV displays an error message such as:

« Network problem — It is not possible to stream from this network »

this is expected behaviour. Here is why.


Why does MaxiTV block VPNs?

MaxiTV uses a geoblocking system that detects and blocks connections via VPNs, proxies or anonymisation services.

This requirement stems from broadcast licence agreements: channel broadcasting rights are restricted to Switzerland and Liechtenstein. MaxiTV is therefore contractually obliged to reject any streaming request coming from a non-Swiss IP address or one masked by a VPN.


Solution

Disable your VPN before using MaxiTV.

If you are abroad (on holiday or a business trip), MaxiTV unfortunately cannot be used — even with a Swiss VPN — due to these licence restrictions.


Note

MaxiTV is a service reserved for residents of Switzerland and Liechtenstein, in accordance with applicable broadcasting rights.


Technical support: +41 58 521 32 00hello@maxiconnect.ch